Window anomalies are refused by closing the shutter. The clown is not one of them. Environmental threats are not solved at the window either; those protocols are in Wall rules.
Check three things, in this order
- Body. Hollow eyes, a blank or melted face, no head, a stretched neck, or one huge hand are refusal signs.
- Words. Threats, revenge, a burning face, a claim that missing eyes are normal, or a string of nonsense numbers are refusal signs.
- Silence. A customer who stays mute, or who only shows an ellipsis, is treated as an anomaly once it is clear they will not place a normal order.
Recorded window anomalies
| Tell | Line that gives them away | Action |
|---|---|---|
| Hollow or lined eyes | They tell you not to worry about the eyes | Close the window |
| Blank or melted face | The face burns, or something is missing | Close the window |
| Stretched neck | They say they are perfectly fine and may threaten to report you | Close the window |
| One giant hand | They complain about which hand should hold the ramen | Close the window |
| No head | They want the order fast for an appointment | Close the window |
| White mask | They call you their next victim | Close the window |
| Spotted skin or a hostile pose | They promise revenge tonight | Close the window |
Spawn rates for these models are not published. Learn the tells instead of waiting for a named roster.
People who only sound strange
Keep the window open when the body is ordinary and the request is food, even if the personality is odd:
- A tired office worker or doctor talking about a long shift.
- A firefighter on break ordering spicy, chicken-topped bowls for coworkers.
- A gym regular who wants water plus beef, green onions, and eggs.
- A casino regular who offers an optional 350 cash coin toss after a normal order.
- Someone pitching an online course on the way out.
- A regular complaining about the price or asking about a senior discount.
Closing on any of those drops Service Quality. Serving any row in the anomaly table does the same. The exact points lost per mistake are not published. The rating starts at 100% and a fall to 0% ends the shift.
Cash, then the shutter
Gameplay recordings show players taking the payment prompt first and then closing the window on an anomaly, keeping the cash without a rating hit. Handing over a prepared bowl is the failure. This is observed practice, not a sentence printed on the wall.